- Wellbeing: Very good
- Care and support planning: Good
- Setting: Very good
- Staff team: Good
- Leadership: Good
Care Inspectorate grades, one for each key question; latest report published 1 year ago
- Dalkeith, EH22 3AA
Highbank Day Centre for Older People
Highbank Day Centre for Older People is a day care service in Dalkeith, run by Midlothian Council. The Care Inspectorate gives no overall grade. It has graded 5 key questions, and the lowest grade is Good (latest report published 9 February 2017).
- Support service
- Adult day care
Cairngreen Unit, Midlothian Community Hospital, 70 Eskbank Road, Bonnyrigg, Dalkeith, EH22 3ND
What Care Inspectorate says
Grades, not an overall rating
Care Inspectorate grades a service on a six-point scale, from Unsatisfactory to Excellent, for each key question that applies to its type of service. It does not give a service one overall grade, so we do not either. Each grade is shown below as Care Inspectorate published it.
The latest graded inspection report was published on 9 February 2017.
Last checked by Care Inspectorate: 18 January 2017.
See this service on the Care Inspectorate website (opens in a new tab)
Grades for each key question
Care Inspectorate grades each key question that applies to this type of service from 1 to 6. Each grade is shown as Care Inspectorate published it.
How well does the service support people’s wellbeing?
GoodHow well is people’s care and support planned?
GoodHow good is the place or setting where care is given?
GoodHow good is the staff team?
GoodHow good is the leadership of the service?
Good
A service keeps its grade for a key question until that question is inspected again, so a grade can be older than the latest report. Where a service has not been inspected under Care Inspectorate’s newer quality frameworks, the nearest earlier grade is shown.
What the Care Inspectorate grades mean
- Excellent
- Outstanding or sector-leading. The service supports outstandingly good experiences and outcomes for people, and we can be confident this will be kept up.
- Very good
- Major strengths. Very few areas for improvement, and those that exist have little effect on people.
- Good
- Important strengths, with some areas for improvement. The strengths clearly outweigh the weaknesses.
- Adequate
- Strengths just outweigh weaknesses. Key areas need to improve, and continued performance at this level is not acceptable.
- Weak
- Important weaknesses. Priority action is needed, or people’s welfare or safety may be put at risk.
- Unsatisfactory
- Major weaknesses. Urgent action is needed because people’s welfare or safety is likely to be at risk.
Not sure what the grades mean? Read how Care Inspectorate grades work.
Understanding this rating
Plain facts about how Care Inspectorate rates and inspects services, as Care Inspectorate describes them. This is not advice and not a rating of ours.
The latest grades were published in February 2017. That is more than 2 years ago. A service can change a lot in that time, for better or worse. The Care Inspectorate decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
Not every question at every inspection
An inspection may look at some key questions and not others. A grade stays in place until that key question is inspected again. So the grades for one service can come from different dates.
How often it inspects
There is no fixed timetable. The Care Inspectorate decides when to inspect. It uses the information it holds about a service, such as complaints, notifications and past grades, and its view of risk. It can also change a grade between inspections if it finds the grade no longer matches the service.
About this service
- Type of care
- Support service, Adult day care
- Who it supports
- Not stated
- Registered since
- 1 April 2002
- Local council area
- Midlothian
Who runs it
- Provider
- Midlothian Council
- Kind of provider
- Local Authority
Other services from this provider
- Wellbeing: Very good
- Care and support planning: Very good
- Setting: Good
- Staff team: Very good
- Leadership: Very good
Care Inspectorate grades, one for each key question; latest report published 2 months ago
- Bonnyrigg, EH19 3ED
- Wellbeing: Good
- Care and support planning: Good
- Staff team: Adequate
- Leadership: Adequate
Care Inspectorate grades, one for each key question; latest report published 4 months ago
- Penicuik, EH26 8BF
- Wellbeing: Very good
- Care and support planning: Good
- Staff team: Very good
- Leadership: Very good
Care Inspectorate grades, one for each key question; latest report published 1 year ago
- Bonnyrigg, EH19 2DA
- Wellbeing: Good
- Care and support planning: Good
- Staff team: Adequate
- Leadership: Adequate
Care Inspectorate grades, one for each key question; latest report published 11 months ago
- Dalkeith, EH22 1AG
- Wellbeing: Very good
- Care and support planning: Good
- Setting: Good
- Staff team: Very good
- Leadership: Very good
Care Inspectorate grades, one for each key question; latest report published 3 months ago
- Dalkeith, EH22 3EY
- 40 registered places
and 2 more.