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Bayview House (Care Home)

Bayview House (Care Home) is a care home in Thurso, run by NHS Highland. The Care Inspectorate gives no overall grade. It has graded 5 key questions, and the lowest grade is Adequate (latest report published 9 April 2026). It is registered for 23 places. It is registered to support older people.

  • Care home

Olrig Street, Thurso, KW14 7JZ

What Care Inspectorate says

Grades, not an overall rating

Care Inspectorate grades a service on a six-point scale, from Unsatisfactory to Excellent, for each key question that applies to its type of service. It does not give a service one overall grade, so we do not either. Each grade is shown below as Care Inspectorate published it.

The latest graded inspection report was published on 9 April 2026.

Last checked by Care Inspectorate: 2 March 2026.

See this service on the Care Inspectorate website (opens in a new tab)

Grades for each key question

Care Inspectorate grades each key question that applies to this type of service from 1 to 6. Each grade is shown as Care Inspectorate published it.

  • How well does the service support people’s wellbeing?

    Good

  • How well is people’s care and support planned?

    Very good

  • How good is the place or setting where care is given?

    Adequate

  • How good is the staff team?

    Good

  • How good is the leadership of the service?

    Very good

A service keeps its grade for a key question until that question is inspected again, so a grade can be older than the latest report. Where a service has not been inspected under Care Inspectorate’s newer quality frameworks, the nearest earlier grade is shown.

What the Care Inspectorate grades mean
Excellent
Outstanding or sector-leading. The service supports outstandingly good experiences and outcomes for people, and we can be confident this will be kept up.
Very good
Major strengths. Very few areas for improvement, and those that exist have little effect on people.
Good
Important strengths, with some areas for improvement. The strengths clearly outweigh the weaknesses.
Adequate
Strengths just outweigh weaknesses. Key areas need to improve, and continued performance at this level is not acceptable.
Weak
Important weaknesses. Priority action is needed, or people’s welfare or safety may be put at risk.
Unsatisfactory
Major weaknesses. Urgent action is needed because people’s welfare or safety is likely to be at risk.

Not sure what the grades mean? Read how Care Inspectorate grades work.

About this service

Type of care
Care home
Who it supports
Older people
Registered places
23
Registered since
30 March 2012
Local council area
Highland

Who runs it

Provider
NHS Highland
Kind of provider
Health Board

Other services from this provider

  • Ach-an-Eas (Care Home)

    Care home

    Run by NHS Highland

    • Wellbeing: Good
    • Care and support planning: Good
    • Setting: Good
    • Staff team: Good
    • Leadership: Good

    Care Inspectorate grades, one for each key question; latest report published 8 months ago

    • Inverness, IV2 4QN
    • 24 registered places

  • Airdferry Resource Centre

    Support service

    Run by NHS Highland

    • Wellbeing: Very good
    • Care and support planning: Very good
    • Setting: Very good
    • Staff team: Very good
    • Leadership: Very good

    Care Inspectorate grades, one for each key question; latest report published 9 years ago

    • Kyle, IV40 8FD

  • An Acarsaid (Care Home)

    Care home

    Run by NHS Highland

    • Wellbeing: Good
    • Care and support planning: Good
    • Setting: Good
    • Staff team: Adequate
    • Leadership: Adequate

    Care Inspectorate grades, one for each key question; latest report published 4 months ago

    • Isle of Skye, IV49 9AW
    • 10 registered places

  • Bayview House (Support Service)

    Care at home

    Run by NHS Highland

    • Wellbeing: Very good
    • Care and support planning: Good
    • Setting: Good
    • Staff team: Very good
    • Leadership: Good

    Care Inspectorate grades, one for each key question; latest report published 1 year ago

    • Thurso, KW14 7JZ

  • Caithness Care @ Home Service

    Care at home

    Run by NHS Highland

    • Wellbeing: Good
    • Care and support planning: Good
    • Staff team: Good
    • Leadership: Good

    Care Inspectorate grades, one for each key question; latest report published 6 months ago

    • Wick, KW1 5HL

  • Care at Home and Enablement Service Badenoch and Strathspey

    Care at home

    Run by NHS Highland

    • Wellbeing: Very good
    • Care and support planning: Very good
    • Staff team: Very good
    • Leadership: Very good

    Care Inspectorate grades, one for each key question; latest report published 6 months ago

    • Aviemore, PH22 1AJ

and 30 more.