Hanover Housing Support Service - Care (West) is a housing support service in Johnstone, run by Hanover (Scotland) Housing Association Ltd. The Care Inspectorate gives no overall grade. It has graded 4 key questions, and the lowest grade is Good (latest report published 19 April 2019).
Walkinshaw Court, Walkinshaw Street, Johnstone, PA5 8AF
Grades, not an overall rating
Care Inspectorate grades a service on a six-point scale, from Unsatisfactory to Excellent, for each key question that applies to its type of service. It does not give a service one overall grade, so we do not either. Each grade is shown below as Care Inspectorate published it.
The latest graded inspection report was published on 19 April 2019.
Last checked by Care Inspectorate: 1 March 2019.
See this service on the Care Inspectorate website (opens in a new tab)
Care Inspectorate grades each key question that applies to this type of service from 1 to 6. Each grade is shown as Care Inspectorate published it.
No grade for this question. It may not apply to this type of service.
A service keeps its grade for a key question until that question is inspected again, so a grade can be older than the latest report. Where a service has not been inspected under Care Inspectorate’s newer quality frameworks, the nearest earlier grade is shown.
Not sure what the grades mean? Read how Care Inspectorate grades work.
Plain facts about how Care Inspectorate rates and inspects services, as Care Inspectorate describes them. This is not advice and not a rating of ours.
The latest grades were published in April 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. The Care Inspectorate decides when to inspect again.
The Care Inspectorate gave different grades for different key questions. It graded “Wellbeing” as Good. It graded “Care and support planning” as Good. It graded “Staff team” as Very good. It graded “Leadership” as Good.
An inspection may look at some key questions and not others. A grade stays in place until that key question is inspected again. So the grades for one service can come from different dates.
There is no fixed timetable. The Care Inspectorate decides when to inspect. It uses the information it holds about a service, such as complaints, notifications and past grades, and its view of risk. It can also change a grade between inspections if it finds the grade no longer matches the service.
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