- Wellbeing: Good
- Care and support planning: Good
- Setting: Good
- Staff team: Good
- Leadership: Good
Care Inspectorate grades, one for each key question; latest report published 8 months ago
- Hawick, TD9 7HN
- 33 registered places
Homecare West
Homecare West is a home care service in Galashiels, run by Scottish Borders Council. The Care Inspectorate gives no overall grade. It has graded 4 key questions, and the lowest grade is Good (latest report published 6 February 2025).
- Care at home
Council Offices, Paton Street, Galashiels, TD1 3AS
What Care Inspectorate says
Grades, not an overall rating
Care Inspectorate grades a service on a six-point scale, from Unsatisfactory to Excellent, for each key question that applies to its type of service. It does not give a service one overall grade, so we do not either. Each grade is shown below as Care Inspectorate published it.
The latest graded inspection report was published on 6 February 2025.
Last checked by Care Inspectorate: 16 January 2025.
See this service on the Care Inspectorate website (opens in a new tab)
Grades for each key question
Care Inspectorate grades each key question that applies to this type of service from 1 to 6. Each grade is shown as Care Inspectorate published it.
How well does the service support people’s wellbeing?
GoodHow well is people’s care and support planned?
GoodHow good is the place or setting where care is given?
No grade for this question. It may not apply to this type of service.
How good is the staff team?
GoodHow good is the leadership of the service?
Good
A service keeps its grade for a key question until that question is inspected again, so a grade can be older than the latest report. Where a service has not been inspected under Care Inspectorate’s newer quality frameworks, the nearest earlier grade is shown.
What the Care Inspectorate grades mean
- Excellent
- Outstanding or sector-leading. The service supports outstandingly good experiences and outcomes for people, and we can be confident this will be kept up.
- Very good
- Major strengths. Very few areas for improvement, and those that exist have little effect on people.
- Good
- Important strengths, with some areas for improvement. The strengths clearly outweigh the weaknesses.
- Adequate
- Strengths just outweigh weaknesses. Key areas need to improve, and continued performance at this level is not acceptable.
- Weak
- Important weaknesses. Priority action is needed, or people’s welfare or safety may be put at risk.
- Unsatisfactory
- Major weaknesses. Urgent action is needed because people’s welfare or safety is likely to be at risk.
Not sure what the grades mean? Read how Care Inspectorate grades work.
About this service
- Type of care
- Care at home
- Who it supports
- Not stated
- Registered since
- 20 December 2019
- Local council area
- Scottish Borders
Who runs it
- Provider
- Scottish Borders Council
- Kind of provider
- Local Authority
Other services from this provider
- Wellbeing: Good
- Care and support planning: Good
- Setting: Good
- Staff team: Good
- Leadership: Good
Care Inspectorate grades, one for each key question; latest report published 8 months ago
- Galashiels, TD1 3SU
- 23 registered places
- Wellbeing: Very good
- Care and support planning: Very good
- Setting: Good
- Staff team: Very good
- Leadership: Very good
Care Inspectorate grades, one for each key question; latest report published 2 years ago
- Peebles, EH45 9EN
- Wellbeing: Good
- Care and support planning: Good
- Setting: Good
- Staff team: Good
- Leadership: Good
Care Inspectorate grades, one for each key question; latest report published 4 months ago
- Kelso, TD5 7BS
- 22 registered places
- Wellbeing: Good
- Care and support planning: Good
- Staff team: Good
- Leadership: Good
Care Inspectorate grades, one for each key question; latest report published 1 year ago
- Duns, TD11 3EX
- Wellbeing: Good
- Care and support planning: Good
- Staff team: Good
- Leadership: Good
Care Inspectorate grades, one for each key question; latest report published 1 year ago
- Hawick, TD9 7JT
and 8 more.