- Well-being: Good
- Care and support: Good
- Environment: Excellent
- Leadership and management: Good
CIW ratings, one for each theme; no overall rating
- Ebbw Vale, NP23 8DN
- 8 registered places
Blaenau Gwent County Borough Council Domiciliary Support Services
Blaenau Gwent County Borough Council Domiciliary Support Services is registered for home care and supported living in Ebbw Vale, run by Blaenau Gwent County Borough Council Adults and Children's Services. CIW gives no overall rating. It rates 3 themes (Well-being: Good, Care and support: Good, Leadership and management: Requires improvement).
- Home care
- Supported living
Blaenau Gwent County Borough Council, The Bert Denning Centre, Warwick Road, Ebbw Vale, NP23 4AR
What CIW says
Ratings for each theme, not an overall rating
CIW rates a service on themes, such as well-being and care and support. It does not give a service one overall rating, so we do not either. Each rating is shown below as CIW published it.
CIW does not publish the date of each rating in its data. The CIW page for this service has the latest inspection report.
Ratings for each theme
CIW gives each theme its own rating. Each is shown as CIW published it.
Well-being
How well does the service support people’s well-being and the outcomes they want?
GoodOutcomes for people are good. This is the second highest of CIW’s four ratings for a theme.
Care and support
How good is the care and support people get?
GoodOutcomes for people are good. This is the second highest of CIW’s four ratings for a theme.
Environment
How good is the place where people live? (Care homes only.)
No rating for this theme. It may not apply to this type of service (the environment theme is for care homes only).
Leadership and management
How well is the service led and managed?
Requires improvementOutcomes for people require improvement. This is the second lowest of CIW’s four ratings for a theme.
What the CIW ratings mean
- Excellent
- Outcomes for people are excellent. This is the highest of CIW’s four ratings for a theme.
- Good
- Outcomes for people are good. This is the second highest of CIW’s four ratings for a theme.
- Requires improvement
- Outcomes for people require improvement. This is the second lowest of CIW’s four ratings for a theme.
- Requires significant improvement
- Outcomes for people require significant improvement. CIW gives this rating where there are poor outcomes or significant risks to people’s well-being.
Not sure what the ratings mean? Read how CIW ratings work.
Understanding this rating
Plain facts about how CIW rates and inspects services, as CIW describes them. This is not advice and not a rating of ours.
CIW gave different ratings for different themes. It rated “Well-being” as Good. It rated “Care and support” as Good. It rated “Leadership and management” as Requires improvement.
What CIW looks at
Leadership and management: Requires improvement
CIW looks at how well the service is run, including how it supports its staff and how it checks the quality of its own work.
Questions you could ask
- How do you check quality and make improvements?
- How are staff trained and supported?
- For home care: how long is each visit?
How often CIW inspects
CIW plans inspections using what it knows about each service. For care homes and home care, its code of practice gives these gaps between inspections: up to 18 months (routine), 12 months (early) or 6 months (priority). CIW can inspect at any time.
“Requires significant improvement”
If CIW issues a “priority action notice”, the theme it relates to is rated Requires significant improvement. CIW then plans another inspection within six months.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Not stated
- Local council area
- Blaenau Gwent
Who runs it
- Provider
- Blaenau Gwent County Borough Council Adults and Children's Services
- Kind of provider
- Local Authority
Other services from this provider
- Well-being: Good
- Care and support: Good
- Environment: Good
- Leadership and management: Good
CIW ratings, one for each theme; no overall rating
- Abertillery, NP13 1TE
- 28 registered places