- Well-being: Excellent
- Care and support: Excellent
- Environment: Excellent
- Leadership and management: Excellent
CIW ratings, one for each theme; no overall rating
- Tredegar, NP22 3BJ
- 5 registered places
Pride in Care Ltd
Pride in Care Ltd is a home care service in Blackwood. CIW gives no overall rating. It rates 3 themes (Well-being: Requires improvement, Care and support: Requires improvement, Leadership and management: Requires improvement).
- Home care
Pride In Care, Unit 7, Woodfieldside Business Park Penmaen Road, Blackwood, NP12 2DG
What CIW says
Ratings for each theme, not an overall rating
CIW rates a service on themes, such as well-being and care and support. It does not give a service one overall rating, so we do not either. Each rating is shown below as CIW published it.
CIW does not publish the date of each rating in its data. The CIW page for this service has the latest inspection report.
Ratings for each theme
CIW gives each theme its own rating. Each is shown as CIW published it.
Well-being
How well does the service support people’s well-being and the outcomes they want?
Requires improvementOutcomes for people require improvement. This is the second lowest of CIW’s four ratings for a theme.
Care and support
How good is the care and support people get?
Requires improvementOutcomes for people require improvement. This is the second lowest of CIW’s four ratings for a theme.
Environment
How good is the place where people live? (Care homes only.)
No rating for this theme. It may not apply to this type of service (the environment theme is for care homes only).
Leadership and management
How well is the service led and managed?
Requires improvementOutcomes for people require improvement. This is the second lowest of CIW’s four ratings for a theme.
What the CIW ratings mean
- Excellent
- Outcomes for people are excellent. This is the highest of CIW’s four ratings for a theme.
- Good
- Outcomes for people are good. This is the second highest of CIW’s four ratings for a theme.
- Requires improvement
- Outcomes for people require improvement. This is the second lowest of CIW’s four ratings for a theme.
- Requires significant improvement
- Outcomes for people require significant improvement. CIW gives this rating where there are poor outcomes or significant risks to people’s well-being.
Not sure what the ratings mean? Read how CIW ratings work.
Understanding this rating
Plain facts about how CIW rates and inspects services, as CIW describes them. This is not advice and not a rating of ours.
What CIW looks at
Well-being: Requires improvement
CIW looks at how the service supports people’s physical and mental health, their rights, their independence and their relationships.
Questions you could ask
- How do you help people do what matters to them each day?
- How do you help people stay in touch with family and the local community?
- How do you find out what each person wants from their care?
Care and support: Requires improvement
CIW looks at the quality of the care and whether it is right for each person’s individual needs.
Questions you could ask
- How is the personal plan made, and how can family help?
- How are medicines looked after and given?
- How do you keep the same care staff for each person where you can?
Leadership and management: Requires improvement
CIW looks at how well the service is run, including how it supports its staff and how it checks the quality of its own work.
Questions you could ask
- How do you check quality and make improvements?
- How are staff trained and supported?
- For home care: how long is each visit?
How often CIW inspects
CIW plans inspections using what it knows about each service. For care homes and home care, its code of practice gives these gaps between inspections: up to 18 months (routine), 12 months (early) or 6 months (priority). CIW can inspect at any time.
“Requires significant improvement”
If CIW issues a “priority action notice”, the theme it relates to is rated Requires significant improvement. CIW then plans another inspection within six months.
About this service
- Type of care
- Home care
- Who it supports
- Not stated
- Local council area
- Caerphilly
Who runs it
- Provider
- pride in care ltd
- Kind of provider
- Limited Company
Other services from this provider
- No CIW ratings published yet
- Tredegar, NP22 5AE
- 5 registered places
- No CIW ratings published yet
- Rhymney, NP22 5LR
- 5 registered places