MBI Homecare Ltd
MBI Homecare Ltd is a home care service in Coventry. CQC rated it Good overall in May 2021 (last checked 14 May 2021). It is registered to support people with a physical disability, people with a sensory impairment, people with a learning disability or autism and people with mental health needs.
- Home care
163 Walsgrave Road, Coventry, West Midlands, CV2 4HG
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 24 August 2019).
Read the CQC report (opens in a new tab)Last checked by CQC: 14 May 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (14 May 2021)Is it effective?
Goodrated 5 years ago (14 May 2021)Is it caring?
Goodrated 7 years ago (24 August 2019)Is it responsive to people’s needs?
Requires improvementrated 7 years ago (24 August 2019)Is it well-led?
Goodrated 5 years ago (14 May 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from May 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good24 August 2019Read the report (opens in a new tab)
- Good9 March 2017Read the report (opens in a new tab)
- Requires improvement9 September 2015Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Children and young people, Eating disorder
- Registered since
- 25 November 2013
- Local council area
- Coventry
Who runs it
- Provider
- MBI Homecare Ltd
- Kind of provider
- Company or organisation