Goodrated 8 years ago
Rating from February 2018 (more than 2 years ago)
- High Wycombe, HP14 3GG
- 75 beds
Wiltshire Heights Care Home
Wiltshire Heights Care Home is a care home with nursing in Bradford On Avon, run by Porthaven Care Homes Limited. CQC rated it Good overall in October 2023 (last checked 19 October 2023). It has 63 beds. It is registered to support people living with dementia, older people and younger adults.
- Care home with nursing
Cottle Avenue, Off Berryfield Road, Bradford On Avon, Wiltshire, BA15 1FD
What CQC says
Overall rating
Goodrated 2 years ago (19 October 2023)
The service is performing well and meeting expectations.
Down from Outstanding, 10 April 2019.
Read the CQC report (opens in a new tab)Last checked by CQC: 19 October 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 2 years ago (19 October 2023)Is it effective?
Goodrated 2 years ago (19 October 2023)Is it caring?
Goodrated 2 years ago (19 October 2023)Is it responsive to people’s needs?
Goodrated 2 years ago (19 October 2023)Is it well-led?
Goodrated 2 years ago (19 October 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Outstanding10 April 2019Read the report (opens in a new tab)
- Good5 July 2016Read the report (opens in a new tab)
- Inadequate5 March 2016Read the report (opens in a new tab)
- Inadequate15 October 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Younger adults
- Number of beds
- 63
- Nursing care
- Yes, nurses are on hand
- Registered since
- 6 December 2013
- Local council area
- Wiltshire
Who runs it
- Provider
- Porthaven Care Homes Limited
- Brand
- BRAND Porthaven Care Homes
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 2 years ago
Rating from May 2024 (more than 2 years ago)
- Buxton, SK17 9NW
- 75 beds