Goodrated 6 years ago
Rating from February 2020 (more than 2 years ago)
- Hertford, SG14 2JA
- 23 beds
Broad Oak Manor Domiciliary Care
Broad Oak Manor Domiciliary Care is a home care service in Hertford, run by L Adams and J Adams. CQC rated it Outstanding overall in July 2019 (last checked 27 July 2019). It is registered to support older people.
- Home care
Broad Oak End, Bramfield Road, Hertford, Hertfordshire, SG14 2JA
What CQC says
Overall rating
Outstandingrated 7 years ago (27 July 2019)
The service is performing exceptionally well.
Last checked by CQC: 27 July 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (27 July 2019)Is it effective?
Outstandingrated 7 years ago (27 July 2019)Is it caring?
Goodrated 7 years ago (27 July 2019)Is it responsive to people’s needs?
Outstandingrated 7 years ago (27 July 2019)Is it well-led?
Outstandingrated 7 years ago (27 July 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Caring” as Good.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Older people
- Registered since
- 30 October 2013
- Local council area
- Hertfordshire
Who runs it
- Provider
- L Adams and J Adams
- Kind of provider
- Partnership