Goodrated 4 years ago
Rating from August 2022 (more than 2 years ago)
- Basingstoke, RG24 9DX
Apex Prime Care - Newman Court
Apex Prime Care - Newman Court is a home care service in Basingstoke, run by Apex Prime Care Ltd. CQC rated it Good overall in May 2022 (last checked 20 May 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Barber Road, Basingstoke, RG22 4BW
What CQC says
Overall rating
Goodrated 4 years ago (20 May 2022)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 25 July 2018).
Read the CQC report (opens in a new tab)Last checked by CQC: 20 May 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (20 May 2022)Is it effective?
Goodrated 4 years ago (20 May 2022)Is it caring?
Requires improvementrated 4 years ago (20 May 2022)Is it responsive to people’s needs?
Goodrated 4 years ago (20 May 2022)Is it well-led?
Goodrated 4 years ago (20 May 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from May 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Caring” as Requires improvement.
What CQC looks at
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good25 July 2018Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 18 March 2021
- Local council area
- Hampshire
Who runs it
- Provider
- Apex Prime Care Ltd
- Brand
- BRAND Cera Care
- Kind of provider
- Company or organisation
Other services from this provider
- Requires improvementrated 6 months ago
- Basingstoke, RG24 8GT
- Goodrated 3 months ago
- Brighton, BN2 6AH
- No overall rating shown
- Portsmouth, PO1 4JB
- Goodrated 3 years ago
Rating from December 2022 (more than 2 years ago)
- Fleet, GU51 4AL
- No overall rating shown
- Portsmouth, PO1 3JG
and 19 more.