Abbey Lodge
Abbey Lodge is a care home in Battle, run by Care Matters (S.E.) Limited. CQC rated it Good overall in March 2019 (last checked 12 March 2019). It has 18 beds. It is registered to support people living with dementia, older people, people with a learning disability or autism and people with mental health needs.
- Care home without nursing
Hastings Road, Telham, Battle, East Sussex, TN33 0SH
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 12 March 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (12 March 2019)Is it effective?
Goodrated 7 years ago (12 March 2019)Is it caring?
Goodrated 7 years ago (12 March 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (12 March 2019)Is it well-led?
Requires improvementrated 7 years ago (12 March 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Learning disability or autism, Mental health needs, Younger adults
- Number of beds
- 18
- Nursing care
- No, personal care only
- Registered since
- 30 June 2014
- Local council area
- East Sussex
Who runs it
- Provider
- Care Matters (S.E.) Limited
- Kind of provider
- Company or organisation