New Pathways Healthcare Limited
New Pathways Healthcare Limited is registered for home care, supported living and extra care housing in Andover. CQC rated it Good overall in June 2022 (last checked 30 June 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
- Extra care housing
Office 7, Second Floor, Union House, 7 Union Street, Andover, SP10 1PA
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 30 June 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 4 years ago (30 June 2022)Is it effective?
Goodrated 4 years ago (30 June 2022)Is it caring?
Goodrated 4 years ago (30 June 2022)Is it responsive to people’s needs?
Goodrated 4 years ago (30 June 2022)Is it well-led?
Goodrated 4 years ago (30 June 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living, Extra care housing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 26 April 2021
- Local council area
- Hampshire
Who runs it
- Provider
- New Pathways Healthcare Limited
- Kind of provider
- Company or organisation