DCI Care Ltd
DCI Care Ltd is registered for home care and supported living in Torquay. CQC rated it Good overall in July 2025 (last checked 21 March 2022). It is registered to support people living with dementia, older people, people with a sensory impairment and people with a learning disability or autism.
- Home care
- Supported living
109a Union Street, Torquay, TQ1 3DW
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 27 April 2022.
Last checked by CQC: 21 March 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (3 July 2025)Is it effective?
Goodrated 1 year ago (3 July 2025)Is it caring?
Goodrated 1 year ago (3 July 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (3 July 2025)Is it well-led?
Requires improvementrated 1 year ago (3 July 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement27 April 2022Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Sensory impairment, Learning disability or autism, Younger adults, Children and young people
- Registered since
- 14 April 2021
- Local council area
- Torbay
Who runs it
- Provider
- DCI Care Ltd
- Kind of provider
- Company or organisation