Goodrated 6 years ago
Rating from February 2020 (more than 2 years ago)
- Bury St Edmunds, IP29 4PJ
- 25 beds
Glendale Lodge
Glendale Lodge is a care home in Deal, run by Extrafriend Limited. CQC rated it Good overall in February 2019 (last checked 14 February 2019). It has 32 beds. It is registered to support older people.
- Care home without nursing
Glen Road, Kingsdown, Deal, Kent, CT14 8BS
What CQC says
Overall rating
Goodrated 7 years ago (14 February 2019)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 8 July 2016).
Read the CQC report (opens in a new tab)Last checked by CQC: 14 February 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (14 February 2019)Is it effective?
Requires improvementrated 7 years ago (14 February 2019)Is it caring?
Goodrated 7 years ago (14 February 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (14 February 2019)Is it well-led?
Goodrated 7 years ago (14 February 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Effective” as Requires improvement.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good8 July 2016Read the report (opens in a new tab)
- Requires improvement25 September 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people
- Number of beds
- 32
- Nursing care
- No, personal care only
- Registered since
- 4 January 2011
- Local council area
- Kent
Who runs it
- Provider
- Extrafriend Limited
- Kind of provider
- Company or organisation