Goodrated 7 years ago
Rating from April 2019 (more than 2 years ago)
- Sutton Coldfield, B72 1LY
- 45 beds
Parkdale Care Home
Parkdale Care Home is a care home in Wolverhampton, run by PK Healthcare Limited. CQC rated it Requires improvement overall in November 2022 (last checked 30 November 2022). It has 30 beds. It is registered to support older people and younger adults.
- Care home without nursing
91 Tettenhall Road, Wolverhampton, West Midlands, WV3 9PG
What CQC says
Overall rating
Requires improvementrated 3 years ago (30 November 2022)
The service is not performing as well as it should.
Last checked by CQC: 30 November 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (30 November 2022)Is it effective?
Goodrated 3 years ago (30 November 2022)Is it caring?
Requires improvementrated 4 years ago (7 December 2021)Is it responsive to people’s needs?
Requires improvementrated 4 years ago (7 December 2021)Is it well-led?
Goodrated 3 years ago (30 November 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people, Younger adults
- Number of beds
- 30
- Nursing care
- No, personal care only
- Registered since
- 1 July 2021
- Local council area
- Wolverhampton
Who runs it
- Provider
- PK Healthcare Limited
- Kind of provider
- Company or organisation