Mathalie Care Services Limited
Mathalie Care Services Limited is a home care service in Harrow. CQC rated it Good overall in March 2024 (last checked 7 March 2024). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
111 (Suite) 14 Havelock Place, Harrow, HA1 1LJ
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 6 March 2024.
Read the CQC report (opens in a new tab)Last checked by CQC: 7 March 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (7 March 2024)Is it effective?
Goodrated 2 years ago (7 March 2024)Is it caring?
Goodrated 2 years ago (7 March 2024)Is it responsive to people’s needs?
Goodrated 2 years ago (7 March 2024)Is it well-led?
Requires improvementrated 2 years ago (7 March 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement6 March 2024Read the report (opens in a new tab)
- Inadequate13 September 2022Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse
- Registered since
- 6 August 2021
- Local council area
- Harrow
Who runs it
- Provider
- Mathalie Care Services Limited
- Kind of provider
- Company or organisation