Phoenix Care
Phoenix Care is a home care service in Telford, run by Phoenix Care 91 Ltd. CQC rated it Good overall in June 2025 (last checked 3 June 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Broadway House, 2 Haygate Road, Wellington, Telford, Shropshire, TF1 1QA
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 8 October 2022).
Last checked by CQC: 3 June 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (3 June 2025)Is it effective?
No rating for this question.
Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
Goodrated 1 year ago (3 June 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good8 October 2022Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
- Registered since
- 18 August 2021
- Local council area
- Telford and Wrekin
Who runs it
- Provider
- Phoenix Care 91 Ltd
- Kind of provider
- Company or organisation