Goodrated 3 years ago
Rating from June 2023 (more than 2 years ago)
- High Wycombe, HP12 3RL
Abbots Care Limited (Hertfordshire)
Abbots Care Limited (Hertfordshire) is a home care service in St Albans, run by Abbots Care Limited. CQC rated it Outstanding overall in October 2025 (last checked 16 October 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Phoenix House, 63 Campfield Road, St Albans, Hertfordshire, AL1 5FL
What CQC says
Overall rating
Outstandingrated 11 months ago (16 October 2025)
The service is performing exceptionally well.
The same as the rating before it (Outstanding, 17 September 2021).
Last checked by CQC: 16 October 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 11 months ago (16 October 2025)Is it effective?
Goodrated 11 months ago (16 October 2025)Is it caring?
Outstandingrated 11 months ago (16 October 2025)Is it responsive to people’s needs?
Goodrated 11 months ago (16 October 2025)Is it well-led?
Outstandingrated 11 months ago (16 October 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Responsive” as Good.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Outstanding17 September 2021Read the report (opens in a new tab)
- Outstanding5 May 2020Read the report (opens in a new tab)
- Good14 April 2017Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Children and young people
- Registered since
- 25 November 2010
- Local council area
- Hertfordshire
Who runs it
- Provider
- Abbots Care Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 4 months ago
- Wimborne, BH21 7UH