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The Care and Support Group North Yorkshire

The Care and Support Group North Yorkshire is a home care service in Knaresborough, run by The Care and Support Group Ltd. CQC rated it Good overall in September 2022 (last checked 22 September 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

Suite 17, Knaresborough Technology Park, Manse Lane, Knaresborough, HG5 8LF

What CQC says

Overall rating

Goodrated 4 years ago (22 September 2022)

The service is performing well and meeting expectations.

Read the CQC report (opens in a new tab)

Last checked by CQC: 22 September 2022.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 4 years ago (22 September 2022)
  • Is it effective?

    Requires improvementrated 4 years ago (22 September 2022)
  • Is it caring?

    Goodrated 4 years ago (22 September 2022)
  • Is it responsive to people’s needs?

    Goodrated 4 years ago (22 September 2022)
  • Is it well-led?

    Goodrated 4 years ago (22 September 2022)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from September 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

CQC rated it Good overall. It rated “Effective” as Requires improvement.

What CQC looks at

  • Effective: Requires improvement

    CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.

    Questions you could ask

    • How do you find out what someone needs before their care starts?
    • How do you work with GPs, nurses and other services?
    • How do you make sure people get enough to eat and drink?

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people
Registered since
18 June 2021
Local council area
North Yorkshire

Who runs it

Provider
The Care and Support Group Ltd
Brand
BRAND My Homecare
Kind of provider
Company or organisation

Other services from this provider

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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