Requires improvementrated 3 years ago
Rating from March 2023 (more than 2 years ago)
- Newbury, RG14 2PP
- 60 beds
West Berkshire Council Home Care Service
West Berkshire Council Home Care Service is a home care service in Newbury, run by West Berkshire Council. CQC rated it Good overall in April 2018 (last checked 20 April 2018). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Council Offices, Market Street, Newbury, Berkshire, RG14 5LD
What CQC says
Overall rating
Goodrated 8 years ago (20 April 2018)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 1 March 2016).
Read the CQC report (opens in a new tab)Last checked by CQC: 20 April 2018.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 8 years ago (20 April 2018)Is it effective?
Goodrated 8 years ago (20 April 2018)Is it caring?
Goodrated 8 years ago (20 April 2018)Is it responsive to people’s needs?
Goodrated 8 years ago (20 April 2018)Is it well-led?
Goodrated 8 years ago (20 April 2018)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good1 March 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people
- Registered since
- 28 January 2011
- Local council area
- West Berkshire
Who runs it
- Provider
- West Berkshire Council
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 7 years ago
Rating from March 2019 (more than 2 years ago)
- Hungerford, RG17 9TW
- 18 beds
- Goodrated 7 years ago
Rating from June 2019 (more than 2 years ago)
- Newbury, RG14 5LD
- Goodrated 6 years ago
Rating from March 2020 (more than 2 years ago)
- Newbury, RG14 1HJ
- 37 beds