Goodrated 7 years ago
Rating from February 2019 (more than 2 years ago)
- Redhill, RH1 2HJ
- 5 beds
Clifford House Residential Care Home
Clifford House Residential Care Home is a care home in Andover, run by Mr Roopesh Ramful. CQC rated it Good overall in June 2019 (last checked 12 February 2021). It has 21 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
Clifford House, 11 Alexandra Road, Andover, Hampshire, SP10 3AD
What CQC says
Overall rating
Goodrated 7 years ago (15 June 2019)
The service is performing well and meeting expectations.
Last checked by CQC: 12 February 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 7 years ago (15 June 2019)Is it effective?
Goodrated 7 years ago (15 June 2019)Is it caring?
Goodrated 7 years ago (15 June 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (15 June 2019)Is it well-led?
Goodrated 7 years ago (15 June 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 21
- Nursing care
- No, personal care only
- Registered since
- 19 August 2011
- Local council area
- Hampshire
Who runs it
- Provider
- Mr Roopesh Ramful
- Kind of provider
- Individual