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Charmes Care

Charmes Care is a home care service in Newport, run by First City Nursing Services Limited. CQC rated it Requires improvement overall in June 2023 (last checked 13 June 2023). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

Office 17b, First Floor, Mill Court Business Centre, Furrlongs, Newport, Isle Of Wight, PO30 2AA

What CQC says

Overall rating

Requires improvementrated 3 years ago (13 June 2023)

The service is not performing as well as it should.

Last checked by CQC: 13 June 2023.

See this service on the CQC website

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 3 years ago (13 June 2023)
  • Is it effective?

    Goodrated 4 years ago (26 July 2022)
  • Is it caring?

    Goodrated 4 years ago (26 July 2022)
  • Is it responsive to people’s needs?

    Goodrated 4 years ago (26 July 2022)
  • Is it well-led?

    Requires improvementrated 3 years ago (13 June 2023)

Not sure what the ratings mean? Read how CQC ratings work.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
Registered since
16 July 2021
Local council area
Isle of Wight

Who runs it

Provider
First City Nursing Services Limited
Brand
BRAND Cera Care
Kind of provider
Company or organisation

Other services from this provider