- Hexham, NE46 1EN
- 76 beds
Roseberry Court
Roseberry Court is a care home in Redcar, run by HC-One No.2 Limited. CQC rated it Good overall in April 2023 (last checked 25 April 2023). It has 63 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
Low Farm Drive, Redcar, Cleveland, TS10 4BF
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 26 January 2023.
Read the CQC report (opens in a new tab)Last checked by CQC: 25 April 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (25 April 2023)Is it effective?
Goodrated 3 years ago (25 April 2023)Is it caring?
Goodrated 3 years ago (26 January 2023)Is it responsive to people’s needs?
Requires improvementrated 3 years ago (26 January 2023)Is it well-led?
Goodrated 3 years ago (25 April 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from April 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement26 January 2023Read the report (opens in a new tab)
- Requires improvement23 July 2021Read the report (opens in a new tab)
- Requires improvement8 May 2020Read the report (opens in a new tab)
- Good11 August 2017Read the report (opens in a new tab)
- Good8 July 2016Read the report (opens in a new tab)
- Good9 June 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 63
- Nursing care
- No, personal care only
- Registered since
- 1 October 2010
- Local council area
- Redcar and Cleveland
Who runs it
- Provider
- HC-One No.2 Limited
- Brand
- BRAND Welltower
- Kind of provider
- Company or organisation
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Rating from March 2023 (more than 2 years ago)
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Rating from September 2023 (more than 2 years ago)
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Rating from May 2019 (more than 2 years ago)
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and 23 more.