Seraphim Home Care
Seraphim Home Care is a home care service in Bristol, run by Seraphim Home Care Ltd. CQC rated it Good overall in October 2025 (last checked 17 October 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Office 2, Unit 25, Falcons Gate Business Park, Dean Road, Yate, Bristol, BS37 5NH
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 15 March 2018).
Last checked by CQC: 17 October 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 11 months ago (17 October 2025)Is it effective?
No rating for this question.
Is it caring?
No rating for this question.
Is it responsive to people’s needs?
Goodrated 11 months ago (17 October 2025)Is it well-led?
Requires improvementrated 11 months ago (17 October 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good15 March 2018Read the report (opens in a new tab)
- Good14 September 2015Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults
- Registered since
- 24 December 2013
- Local council area
- South Gloucestershire
Who runs it
- Provider
- Seraphim Home Care Ltd
- Kind of provider
- Company or organisation