Operations Office
Operations Office is registered for home care and supported living in Rainham, run by Peakvalue Care Services Limited. CQC rated it Good overall in November 2025 (last checked 28 November 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a learning disability or autism.
- Home care
- Supported living
Unit 70, Imperial Trading Estate, Lambs Lane North, Rainham, RM13 9XL
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 27 September 2022.
Last checked by CQC: 28 November 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 10 months ago (28 November 2025)Is it effective?
Goodrated 10 months ago (28 November 2025)Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
Goodrated 10 months ago (28 November 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement27 September 2022Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Physical disability, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse
- Registered since
- 25 July 2021
- Local council area
- Havering
Who runs it
- Provider
- Peakvalue Care Services Limited
- Kind of provider
- Company or organisation