Tru Care Limited
Tru Care Limited is a home care service in Saxmundham, run by Tru-care Limited. CQC rated it Good overall in November 2022 (last checked 25 November 2022). It is registered to support people with a learning disability or autism.
- Home care
55 Rendham Road, Saxmundham, Suffolk, IP17 1EJ
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 16 December 2021).
Read the CQC report (opens in a new tab)Last checked by CQC: 25 November 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (25 November 2022)Is it effective?
Goodrated 4 years ago (16 December 2021)Is it caring?
Goodrated 4 years ago (16 December 2021)Is it responsive to people’s needs?
Goodrated 4 years ago (16 December 2021)Is it well-led?
Requires improvementrated 3 years ago (25 November 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good16 December 2021Read the report (opens in a new tab)
- Good30 January 2018Read the report (opens in a new tab)
- Good7 August 2015Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Learning disability or autism
- Registered since
- 19 January 2011
- Local council area
- Suffolk
Who runs it
- Provider
- Tru-care Limited
- Kind of provider
- Company or organisation