Signature at Coombe Hill Manor
Care home with nursing
Run by Signature Senior Lifestyle Operations Ltd
Goodrated 4 years ago
Rating from October 2022 (more than 2 years ago)
- Kingston Upon Thames, KT2 7EQ
- 104 beds
Signature at Banstead
Signature at Banstead is a care home with nursing in Banstead, run by Signature Senior Lifestyle Operations Ltd. CQC rated it Good overall in February 2025 (last checked 10 February 2025). It has 96 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home with nursing
Croydon Lane, Banstead, Surrey, SM7 3AG
What CQC says
Overall rating
Goodrated 1 year ago (10 February 2025)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 14 March 2023).
Last checked by CQC: 10 February 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (10 February 2025)Is it effective?
No rating for this question.
Is it caring?
Requires improvementrated 1 year ago (10 February 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (10 February 2025)Is it well-led?
Goodrated 1 year ago (10 February 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Caring” as Requires improvement.
What CQC looks at
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good14 March 2023Read the report (opens in a new tab)
- Good23 August 2018Read the report (opens in a new tab)
- Good11 January 2017Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 96
- Nursing care
- Yes, nurses are on hand
- Registered since
- 1 December 2021
- Local council area
- Surrey
Who runs it
- Provider
- Signature Senior Lifestyle Operations Ltd
- Brand
- BRAND Signature
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 2 months ago
- London, NW4 1HG
- 102 beds
- No overall rating shown
- Hornchurch, RM11 2QY
- 90 beds
- Goodrated 4 years ago
Rating from July 2022 (more than 2 years ago)
- Weybridge, KT13 0HY
- 110 beds