Tendacare
Tendacare is a home care service in Ashtead, run by Susan Joyce Smith. CQC rated it Outstanding overall in August 2026 (last checked 14 August 2026). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
41 The Street, Ashtead, Surrey, KT21 1AA
What CQC says
Overall rating
The service is performing exceptionally well.
Up from Good, 31 August 2019.
Last checked by CQC: 14 August 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 months ago (14 August 2026)Is it effective?
Goodrated 2 months ago (14 August 2026)Is it caring?
Outstandingrated 2 months ago (14 August 2026)Is it responsive to people’s needs?
Goodrated 2 months ago (14 August 2026)Is it well-led?
Outstandingrated 2 months ago (14 August 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Responsive” as Good.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good31 August 2019Read the report (opens in a new tab)
- Good16 January 2019Read the report (opens in a new tab)
- Good16 June 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Registered since
- 21 January 2011
- Local council area
- Surrey
Who runs it
- Provider
- Susan Joyce Smith
- Kind of provider
- Individual