Goodrated 7 years ago
Rating from April 2019 (more than 2 years ago)
- Chesterfield, S41 8NG
Routes Healthcare Wirral
Routes Healthcare Wirral is a home care service in Wirral, run by Routes Healthcare (North) Limited. CQC rated it Good overall in July 2023 (last checked 5 July 2023). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Gateway House, New Chester Road, Bromborough, Wirral, CH62 3NX
What CQC says
Overall rating
Goodrated 3 years ago (5 July 2023)
The service is performing well and meeting expectations.
Read the CQC report (opens in a new tab)Last checked by CQC: 5 July 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 years ago (5 July 2023)Is it effective?
Goodrated 3 years ago (5 July 2023)Is it caring?
Goodrated 3 years ago (5 July 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (5 July 2023)Is it well-led?
Goodrated 3 years ago (5 July 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Eating disorder
- Registered since
- 10 September 2021
- Local council area
- Wirral
Who runs it
- Provider
- Routes Healthcare (North) Limited
- Brand
- BRAND Routes Healthcare
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 7 years ago
Rating from February 2019 (more than 2 years ago)
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- Goodrated 3 years ago
Rating from July 2023 (more than 2 years ago)
- Burnley, BB10 1PD
- Goodrated 5 years ago
Rating from December 2020 (more than 2 years ago)
- Blackpool, FY3 9LT
- No overall rating shown
- Liverpool, L10 1LD
- Goodrated 1 year ago
- Preston, PR1 8UQ
and 3 more.