Forest Care Village Elstree and Borehamwood
Forest Care Village Elstree and Borehamwood is a care home with nursing in Borehamwood, run by Aspen Village Limited. CQC rated it Requires improvement overall in June 2024 (last checked 2 February 2022). It has 178 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home with nursing
- Rehabilitation services
Forest Care Village, 10-20 Cardinal Avenue, Borehamwood, Hertfordshire, WD6 1EP
What CQC says
Overall rating
The service is not performing as well as it should.
Down from Good, 25 February 2022.
Last checked by CQC: 2 February 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 2 years ago (26 June 2024)Is it effective?
Goodrated 2 years ago (26 June 2024)Is it caring?
Requires improvementrated 2 years ago (26 June 2024)Is it responsive to people’s needs?
Goodrated 2 years ago (26 June 2024)Is it well-led?
Goodrated 2 years ago (26 June 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Caring: Requires improvement
CQC checks whether staff treat people with kindness, dignity and respect. It looks at privacy, whether people are treated as individuals, and whether they can make choices and stay as independent as possible.
Questions you could ask
- How do staff get to know each person’s life story, likes and wishes?
- How do you protect people’s privacy and dignity?
- How do you help people stay as independent as they want to be?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good25 February 2022Read the report (opens in a new tab)
- Good9 October 2019Read the report (opens in a new tab)
- Requires improvement8 September 2018Read the report (opens in a new tab)
- Inadequate10 February 2018Read the report (opens in a new tab)
- Good10 January 2017Read the report (opens in a new tab)
- Requires improvement14 August 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing, Rehabilitation services
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 178
- Nursing care
- Yes, nurses are on hand
- Registered since
- 25 November 2010
- Local council area
- Hertfordshire
Who runs it
- Provider
- Aspen Village Limited
- Brand
- BRAND Forest Healthcare
- Kind of provider
- Company or organisation