Hereward College
Hereward College is registered for home care and specialist college service in Coventry, run by Hereward Corporation. CQC rated it Requires improvement overall in January 2022 (last checked 15 January 2022). It is registered to support people with a physical disability, people with a sensory impairment, people with a learning disability or autism and younger adults.
- Home care
- Specialist college service
Bramston Crescent, Coventry, West Midlands, CV4 9SW
What CQC says
Overall rating
The service is not performing as well as it should.
Down from Good, 23 October 2019.
Read the CQC report (opens in a new tab)Last checked by CQC: 15 January 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 4 years ago (15 January 2022)Is it effective?
Goodrated 4 years ago (15 January 2022)Is it caring?
Goodrated 4 years ago (15 January 2022)Is it responsive to people’s needs?
Goodrated 4 years ago (15 January 2022)Is it well-led?
Requires improvementrated 4 years ago (15 January 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good23 October 2019Read the report (opens in a new tab)
- Good9 December 2016Read the report (opens in a new tab)
- Good17 December 2015Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Specialist college service
- Who it supports
- Physical disability, Sensory impairment, Learning disability or autism, Younger adults, Children and young people
- Registered since
- 22 February 2011
- Local council area
- Coventry
Who runs it
- Provider
- Hereward Corporation
- Kind of provider
- Company or organisation