Requires improvementrated 3 years ago
Rating from October 2022 (more than 2 years ago)
- Watton, IP25 6DH
- 52 beds
Dorrington House (Dereham)
Dorrington House (Dereham) is a care home in Dereham, run by Dorrington House. CQC rated it Good overall in January 2019 (last checked 16 March 2022). It has 45 beds. It is registered to support people living with dementia and older people.
- Care home without nursing
28 Quebec Road, Dereham, Norfolk, NR19 2DR
What CQC says
Overall rating
Goodrated 7 years ago (24 January 2019)
The service is performing well and meeting expectations.
Up from Requires improvement, 24 November 2017.
Read the CQC report (opens in a new tab)Last checked by CQC: 16 March 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (24 January 2019)Is it effective?
Goodrated 7 years ago (24 January 2019)Is it caring?
Goodrated 7 years ago (24 January 2019)Is it responsive to people’s needs?
Requires improvementrated 7 years ago (24 January 2019)Is it well-led?
Goodrated 7 years ago (24 January 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement24 November 2017Read the report (opens in a new tab)
- Good22 December 2015Read the report (opens in a new tab)
- Inadequate10 July 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people
- Number of beds
- 45
- Nursing care
- No, personal care only
- Registered since
- 4 January 2011
- Local council area
- Norfolk
Who runs it
- Provider
- Dorrington House
- Kind of provider
- Partnership
Other services from this provider
- Goodrated 2 months ago
- Wells-next-the-Sea, NR23 1BY
- 38 beds