Goodrated 6 years ago
Rating from March 2020 (more than 2 years ago)
- Bristol, BS16 4QR
New Key
New Key is registered for home care and supported living in Totnes, run by KPW Newkey Ltd. CQC rated it Outstanding overall in June 2023 (last checked 9 June 2023). It is registered to support people with a physical disability, people with a sensory impairment, people with a learning disability or autism and people with mental health needs.
- Home care
- Supported living
10A Dart Marine Park, Steamer Quay Road, Totnes, Devon, TQ9 5AL
What CQC says
Overall rating
Outstandingrated 3 years ago (9 June 2023)
The service is performing exceptionally well.
Last checked by CQC: 9 June 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (9 June 2023)Is it effective?
Goodrated 8 years ago (11 January 2018)Is it caring?
Goodrated 8 years ago (11 January 2018)Is it responsive to people’s needs?
Outstandingrated 3 years ago (9 June 2023)Is it well-led?
Outstandingrated 3 years ago (9 June 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Caring” as Good.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Physical disability, Sensory impairment, Learning disability or autism, Mental health needs
- Registered since
- 10 December 2010
- Local council area
- Devon
Who runs it
- Provider
- KPW Newkey Ltd
- Kind of provider
- Company or organisation
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