Goodrated 6 years ago
Rating from November 2019 (more than 2 years ago)
- Hull, HU4 6LX
- 4 beds
Salthouse Road
Salthouse Road is a care home in Hull, run by Avocet Trust. CQC rated it Requires improvement overall in November 2025 (last checked 17 November 2025). It has 8 beds. It is registered to support older people, people with a physical disability, people with a learning disability or autism and younger adults.
- Care home without nursing
199a-203a Salthouse Road, Hull, HU8 9HG
What CQC says
Overall rating
Requires improvementrated 10 months ago (17 November 2025)
The service is not performing as well as it should.
Down from Good, 24 October 2019.
Last checked by CQC: 17 November 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 10 months ago (17 November 2025)Is it effective?
Goodrated 10 months ago (17 November 2025)Is it caring?
Goodrated 10 months ago (17 November 2025)Is it responsive to people’s needs?
Goodrated 10 months ago (17 November 2025)Is it well-led?
Requires improvementrated 10 months ago (17 November 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good24 October 2019Read the report (opens in a new tab)
- Good11 April 2017Read the report (opens in a new tab)
- Requires improvement18 March 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people, Physical disability, Learning disability or autism, Younger adults
- Number of beds
- 8
- Nursing care
- No, personal care only
- Registered since
- 1 December 2010
- Local council area
- Kingston upon Hull
Who runs it
- Provider
- Avocet Trust
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 4 years ago
Rating from October 2022 (more than 2 years ago)
- Hull, HU8 0RB
- 9 beds
- Goodrated 7 years ago
Rating from June 2019 (more than 2 years ago)
- Hull, HU7 4TF
- 4 beds
- Requires improvementrated 4 years ago
Rating from January 2022 (more than 2 years ago)
- Hull, HU8 0RB
- 6 beds
- Goodrated 8 years ago
Rating from December 2017 (more than 2 years ago)
- Hull, HU3 3SW
- 12 beds
- Goodrated 6 years ago
Rating from December 2019 (more than 2 years ago)
- Hull, HU9 4EP
- 7 beds
and 5 more.