Mountside Care Home
Mountside Care Home is a care home in Hastings, run by Downlands Care Limited. CQC rated it Good overall in November 2022 (last checked 30 November 2022). It has 52 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
9-11 Laton Road, Hastings, East Sussex, TN34 2ET
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 5 November 2021.
Read the CQC report (opens in a new tab)Last checked by CQC: 30 November 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (30 November 2022)Is it effective?
Goodrated 7 years ago (28 February 2019)Is it caring?
Goodrated 7 years ago (28 February 2019)Is it responsive to people’s needs?
Goodrated 3 years ago (30 November 2022)Is it well-led?
Requires improvementrated 3 years ago (30 November 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement5 November 2021Read the report (opens in a new tab)
- Inadequate15 May 2021Read the report (opens in a new tab)
- Requires improvement30 December 2020Read the report (opens in a new tab)
- Good28 February 2019Read the report (opens in a new tab)
- Requires improvement14 August 2018Read the report (opens in a new tab)
- Requires improvement6 February 2018Read the report (opens in a new tab)
- Requires improvement30 December 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 52
- Nursing care
- No, personal care only
- Registered since
- 7 December 2010
- Local council area
- East Sussex
Who runs it
- Provider
- Downlands Care Limited
- Kind of provider
- Company or organisation