The Care Company UK Limited
The Care Company UK Limited is a home care service in Kings Lynn, run by The Care Company UK Ltd. CQC rated it Good overall in July 2019 (last checked 6 July 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
50 Norfolk Street, Kings Lynn, Norfolk, PE30 1AG
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 24 August 2016).
Read the CQC report (opens in a new tab)Last checked by CQC: 6 July 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 7 years ago (6 July 2019)Is it effective?
Goodrated 7 years ago (6 July 2019)Is it caring?
Goodrated 7 years ago (6 July 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (6 July 2019)Is it well-led?
Goodrated 7 years ago (6 July 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good24 August 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people
- Registered since
- 17 January 2011
- Local council area
- Norfolk
Who runs it
- Provider
- The Care Company UK Ltd
- Kind of provider
- Company or organisation