Dairy Lane Care Centre
Dairy Lane Care Centre is a care home in Houghton Le Spring, run by Dairy Lane (St. Michael's) Limited. CQC rated it Good overall in October 2023 (last checked 12 October 2023). It has 22 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
Dairy Lane, Houghton Le Spring, Tyne And Wear, DH4 5EH
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 12 October 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (12 October 2023)Is it effective?
Goodrated 8 years ago (27 July 2018)Is it caring?
Goodrated 8 years ago (27 July 2018)Is it responsive to people’s needs?
Goodrated 8 years ago (27 July 2018)Is it well-led?
Requires improvementrated 3 years ago (12 October 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Number of beds
- 22
- Nursing care
- No, personal care only
- Registered since
- 1 February 2014
- Local council area
- Sunderland
Who runs it
- Provider
- Dairy Lane (St. Michael's) Limited
- Kind of provider
- Company or organisation