Goodrated 7 years ago
Rating from April 2019 (more than 2 years ago)
- Billericay, CM12 0NX
- 7 beds
Shaftesbury John Grooms Court
Shaftesbury John Grooms Court is a care home in Norwich, run by Livability. CQC rated it Good overall in December 2019 (last checked 16 April 2021). It has 29 beds. It is registered to support people with a physical disability, people with a sensory impairment, people with a learning disability or autism and people with mental health needs.
- Care home without nursing
215 Sprowston Road, Norwich, Norfolk, NR3 4HX
What CQC says
Overall rating
Goodrated 6 years ago (14 December 2019)
The service is performing well and meeting expectations.
Up from Requires improvement, 14 December 2018.
Read the CQC report (opens in a new tab)Last checked by CQC: 16 April 2021.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (14 December 2019)Is it effective?
Goodrated 6 years ago (14 December 2019)Is it caring?
Goodrated 6 years ago (14 December 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (14 December 2019)Is it well-led?
Requires improvementrated 6 years ago (14 December 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from December 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement14 December 2018Read the report (opens in a new tab)
- Good9 June 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Number of beds
- 29
- Nursing care
- No, personal care only
- Registered since
- 17 November 2010
- Local council area
- Norfolk
Who runs it
- Provider
- Livability
- Brand
- BRAND Livability
- Kind of provider
- Company or organisation
Other services from this provider
- Goodrated 3 years ago
Rating from January 2023 (more than 2 years ago)
- Bognor Regis, PO21 2QP
- 21 beds
- Goodrated 2 years ago
Rating from December 2023 (more than 2 years ago)
- Prudhoe, NE42 6JT
- No overall rating shown
- Poole, BH12 5AG
- Goodrated 4 years ago
Rating from March 2022 (more than 2 years ago)
- London, HA1 1QW
- 21 beds
- Outstandingrated 7 years ago
Rating from August 2019 (more than 2 years ago)
- London, HA8 8YD
- 24 beds
and 15 more.