The Hermitage Care Home
The Hermitage Care Home is a care home in Uttoxeter, run by Sonic Platinum Ltd. CQC rated it Good overall in March 2023 (last checked 1 March 2023). It has 30 beds. It is registered to support people living with dementia, older people and people with mental health needs.
- Care home without nursing
66 Holly Road, Uttoxeter, Staffordshire, ST14 7DU
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Inadequate, 6 July 2021.
Read the CQC report (opens in a new tab)Last checked by CQC: 1 March 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (1 March 2023)Is it effective?
Goodrated 3 years ago (1 March 2023)Is it caring?
Goodrated 3 years ago (1 March 2023)Is it responsive to people’s needs?
Requires improvementrated 3 years ago (1 March 2023)Is it well-led?
Goodrated 3 years ago (1 March 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Responsive” as Requires improvement.
What CQC looks at
Responsive: Requires improvement
CQC checks whether care is planned around each person’s needs and wishes. It looks at care plans, joined-up care with other services, clear information, and how feedback and complaints are listened to and acted on.
Questions you could ask
- How is the care plan written, and how can family be involved?
- How often is the care plan reviewed?
- How can I raise a concern, and what happens next?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Inadequate6 July 2021Read the report (opens in a new tab)
- Requires improvement28 January 2020Read the report (opens in a new tab)
- Requires improvement3 January 2019Read the report (opens in a new tab)
- Good7 January 2017Read the report (opens in a new tab)
- Good23 June 2016Read the report (opens in a new tab)
- Good7 April 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Mental health needs
- Number of beds
- 30
- Nursing care
- No, personal care only
- Registered since
- 3 December 2021
- Local council area
- Staffordshire
Who runs it
- Provider
- Sonic Platinum Ltd
- Kind of provider
- Company or organisation