Goodrated 3 years ago
Rating from January 2023 (more than 2 years ago)
- Wakefield, WF3 1FQ
Watergate House (office)
Watergate House (office) is registered for home care and extra care housing in Gateshead, run by Home Group Limited. CQC rated it Good overall in January 2023 (last checked 24 January 2023). It is registered to support people living with dementia, older people and younger adults.
- Home care
- Extra care housing
1-83 Watergate Court, Consett Road, Gateshead, NE11 0DG
What CQC says
Overall rating
Goodrated 3 years ago (24 January 2023)
The service is performing well and meeting expectations.
Last checked by CQC: 24 January 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 years ago (24 January 2023)Is it effective?
Goodrated 3 years ago (24 January 2023)Is it caring?
Goodrated 3 years ago (24 January 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (24 January 2023)Is it well-led?
Goodrated 3 years ago (24 January 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from January 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Extra care housing
- Who it supports
- Dementia, Older people, Younger adults
- Registered since
- 8 November 2021
- Local council area
- Gateshead
Who runs it
- Provider
- Home Group Limited
- Brand
- BRAND Home Group
- Kind of provider
- Company or organisation
Other services from this provider
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Rating from January 2019 (more than 2 years ago)
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- 4 beds
- No overall rating shown
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- Goodrated 5 years ago
Rating from October 2021 (more than 2 years ago)
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- No overall rating shown
- Leeds, LS14 6PB
- Goodrated 3 months ago
- Batley, WF17 7HT
and 10 more.