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Kingsway Clayton House Residential Care Home

Kingsway Clayton House Residential Care Home is a care home in Gainsborough, run by Kingsway (Clayton House). CQC rated it Requires improvement overall in May 2022 (last checked 12 May 2022). It has 16 beds. It is registered to support older people and people with a learning disability or autism.

  • Care home without nursing

Clayton House, 9-11 Lea Road, Gainsborough, Lincolnshire, DN21 1LW

What CQC says

Overall rating

Requires improvementrated 4 years ago (12 May 2022)

The service is not performing as well as it should.

The same as the rating before it (Requires improvement, 16 December 2021).

Read the CQC report (opens in a new tab)

Last checked by CQC: 12 May 2022.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 4 years ago (12 May 2022)
  • Is it effective?

    Goodrated 6 years ago (20 December 2019)
  • Is it caring?

    Goodrated 6 years ago (20 December 2019)
  • Is it responsive to people’s needs?

    Goodrated 6 years ago (20 December 2019)
  • Is it well-led?

    Requires improvementrated 4 years ago (12 May 2022)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from May 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

What CQC looks at

  • Well-led: Requires improvement

    CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.

    Questions you could ask

    • Who is the registered manager, and how can families contact them?
    • How do you check the quality of care yourselves?
    • How can staff raise worries, and how are they supported when they do?

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Care home without nursing
Who it supports
Older people, Learning disability or autism
Number of beds
16
Nursing care
No, personal care only
Registered since
10 December 2010
Local council area
Lincolnshire

Who runs it

Provider
Kingsway (Clayton House)
Kind of provider
Individual
Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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