Goodrated 1 year ago
- Southampton, SO45 4JF
- 43 beds
Heartland Manor
Heartland Manor is a care home in Brockenhurst, run by The Wilverley Association. CQC rated it Good overall in June 2022 (last checked 16 June 2022). It has 46 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Care home without nursing
The Rise, Brockenhurst, Hampshire, SO42 7SJ
What CQC says
Overall rating
Goodrated 4 years ago (16 June 2022)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 18 October 2018).
Read the CQC report (opens in a new tab)Last checked by CQC: 16 June 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (16 June 2022)Is it effective?
Goodrated 7 years ago (18 October 2018)Is it caring?
Goodrated 7 years ago (18 October 2018)Is it responsive to people’s needs?
Goodrated 7 years ago (18 October 2018)Is it well-led?
Goodrated 4 years ago (16 June 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good18 October 2018Read the report (opens in a new tab)
- Requires improvement23 September 2017Read the report (opens in a new tab)
- Requires improvement12 July 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Mental health needs, Younger adults
- Number of beds
- 46
- Nursing care
- No, personal care only
- Registered since
- 24 January 2011
- Local council area
- Hampshire
Who runs it
- Provider
- The Wilverley Association
- Kind of provider
- Company or organisation