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New Support Solutions

New Support Solutions is registered for home care, supported living and extra care housing in Reading, run by New Support Solutions Ltd. CQC rated it Good overall in September 2017 (last checked 13 September 2017). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care
  • Supported living
  • Extra care housing

Office 7, RISC, 35-39 London Street, Reading, Berkshire, RG1 4PS

What CQC says

Overall rating

Goodrated 9 years ago (13 September 2017)

The service is performing well and meeting expectations.

The same as the rating before it (Good, 19 June 2015).

Read the CQC report (opens in a new tab)

Last checked by CQC: 13 September 2017.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 9 years ago (13 September 2017)
  • Is it effective?

    Goodrated 9 years ago (13 September 2017)
  • Is it caring?

    Goodrated 9 years ago (13 September 2017)
  • Is it responsive to people’s needs?

    Goodrated 9 years ago (13 September 2017)
  • Is it well-led?

    Goodrated 9 years ago (13 September 2017)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from September 2017. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Home care, Supported living, Extra care housing
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
Registered since
23 January 2014
Local council area
Reading

Who runs it

Provider
New Support Solutions Ltd
Kind of provider
Company or organisation
Care Comparison

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Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

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