Heartfelt Care
Heartfelt Care is a home care service in Yeovil, run by Heartfelt Care Yeovil and Sherborne Limited. CQC rated it Good overall in October 2024 (last checked 1 October 2024). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
11 -12 High Street, Yeovil, BA20 1RG
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 3 March 2023.
Last checked by CQC: 1 October 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
No rating for this question.
Is it effective?
Goodrated 2 years ago (1 October 2024)Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
No rating for this question.
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement3 March 2023Read the report (opens in a new tab)
- Good26 January 2019Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Younger adults
- Registered since
- 2 December 2021
- Local council area
- Somerset
Who runs it
- Provider
- Heartfelt Care Yeovil and Sherborne Limited
- Kind of provider
- Company or organisation