Deer Park Care Centre
Deer Park Care Centre is a care home in Broadstairs, run by Phoenix Care Homes Limited. CQC rated it Requires improvement overall in July 2024 (last checked 31 July 2024). It has 38 beds. It is registered to support older people, people with a learning disability or autism and people with mental health needs.
- Care home without nursing
Detling Avenue, Broadstairs, Kent, CT10 1SR
What CQC says
Overall rating
The service is not performing as well as it should.
The same as the rating before it (Requires improvement, 23 September 2022).
Last checked by CQC: 31 July 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (31 July 2024)Is it effective?
No rating for this question.
Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
Inadequaterated 2 years ago (31 July 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Requires improvement overall. It rated “Well-led” as Inadequate.
What CQC looks at
Well-led: Inadequate
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement23 September 2022Read the report (opens in a new tab)
- Requires improvement6 August 2021Read the report (opens in a new tab)
- Requires improvement25 December 2020Read the report (opens in a new tab)
- Requires improvement23 August 2019Read the report (opens in a new tab)
- Requires improvement13 March 2019Read the report (opens in a new tab)
- Requires improvement16 March 2018Read the report (opens in a new tab)
- Requires improvement6 July 2017Read the report (opens in a new tab)
- Requires improvement14 December 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people, Learning disability or autism, Mental health needs
- Number of beds
- 38
- Nursing care
- No, personal care only
- Registered since
- 19 January 2011
- Local council area
- Kent
Who runs it
- Provider
- Phoenix Care Homes Limited
- Kind of provider
- Company or organisation