Premier Care Services Limited
Premier Care Services Limited is a home care service in South Croydon, run by Premier Care Services Ltd. CQC rated it Good overall in November 2025 (last checked 11 November 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
25 Brighton Road, South Croydon, Surrey, CR2 6EA
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 24 January 2020).
Last checked by CQC: 11 November 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 11 months ago (11 November 2025)Is it effective?
Goodrated 11 months ago (11 November 2025)Is it caring?
Goodrated 11 months ago (11 November 2025)Is it responsive to people’s needs?
Goodrated 11 months ago (11 November 2025)Is it well-led?
Requires improvementrated 11 months ago (11 November 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good24 January 2020Read the report (opens in a new tab)
- Requires improvement9 January 2019Read the report (opens in a new tab)
- Good25 November 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Mental health needs
- Registered since
- 17 January 2011
- Local council area
- Croydon
Who runs it
- Provider
- Premier Care Services Ltd
- Kind of provider
- Company or organisation