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The Elms Residential Care Home

The Elms Residential Care Home is a care home in Rugby, run by Crosscrown Limited. CQC rated it Good overall in November 2024 (last checked 13 November 2024). It has 27 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Care home without nursing

5 Main Street, Clifton-upon-Dunsmore, Rugby, Warwickshire, CV23 0BH

What CQC says

Overall rating

Goodrated 1 year ago (13 November 2024)

The service is performing well and meeting expectations.

Up from Requires improvement, 8 February 2023.

Last checked by CQC: 13 November 2024.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 1 year ago (13 November 2024)
  • Is it effective?

    No rating for this question.

  • Is it caring?

    No rating for this question.

  • Is it responsive to people’s needs?

    No rating for this question.

  • Is it well-led?

    Requires improvementrated 1 year ago (13 November 2024)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

CQC rated it Good overall. It rated “Well-led” as Requires improvement.

What CQC looks at

  • Well-led: Requires improvement

    CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.

    Questions you could ask

    • Who is the registered manager, and how can families contact them?
    • How do you check the quality of care yourselves?
    • How can staff raise worries, and how are they supported when they do?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

Earlier ratings

Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.

About this service

Type of care
Care home without nursing
Who it supports
Dementia, Older people, Physical disability, Sensory impairment
Number of beds
27
Nursing care
No, personal care only
Registered since
1 March 2011
Local council area
Warwickshire

Who runs it

Provider
Crosscrown Limited
Kind of provider
Company or organisation

Other services from this provider

  • Clifton Court Nursing Home

    Care home with nursing

    Run by Crosscrown Limited

    Goodrated 4 years ago

    Rating from July 2022 (more than 2 years ago)

    • Rugby, CV23 0BB
    • 41 beds
  • Granville House

    Care home without nursing

    Run by Crosscrown Limited

    Requires improvementrated 3 years ago

    Rating from January 2023 (more than 2 years ago)

    • Rugby, CV21 3BD
    • 23 beds
  • Lilbourne Court Nursing Home

    Care home with nursing

    Run by Crosscrown Limited

    Requires improvementrated 3 years ago

    Rating from April 2023 (more than 2 years ago)

    • Rugby, CV23 0BB
    • 36 beds
Care Comparison

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