Pilgrims Way Care Home with Nursing
Pilgrims Way Care Home with Nursing is a care home with nursing in Maidstone, run by Pilgrims Way Limited. CQC rated it Good overall in March 2025 (last checked 3 March 2025). It has 62 beds. It is registered to support people living with dementia, older people, people with mental health needs and younger adults.
- Care home with nursing
10 Bower Mount Road, Maidstone, Kent, ME16 8AU
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 6 December 2023).
Last checked by CQC: 3 March 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (3 March 2025)Is it effective?
No rating for this question.
Is it caring?
No rating for this question.
Is it responsive to people’s needs?
No rating for this question.
Is it well-led?
Requires improvementrated 1 year ago (3 March 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good6 December 2023Read the report (opens in a new tab)
- Good13 December 2018Read the report (opens in a new tab)
- Good21 May 2016Read the report (opens in a new tab)
- Requires improvement11 September 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home with nursing
- Who it supports
- Dementia, Older people, Mental health needs, Younger adults
- Number of beds
- 62
- Nursing care
- Yes, nurses are on hand
- Registered since
- 26 November 2010
- Local council area
- Kent
Who runs it
- Provider
- Pilgrims Way Limited
- Kind of provider
- Company or organisation