No overall rating shown
- Isles Of Scilly, TR21 0LE
- 12 beds
Islands’ View
Islands’ View is a care home in Isles Of Scilly, run by Council of the Isles of Scilly. CQC rated it Requires improvement overall in February 2023 (last checked 1 February 2023). It has 14 beds. It is registered to support people living with dementia, older people, people with a physical disability and people with mental health needs.
- Care home without nursing
- Home care
The Parade, St. Mary's, Isles Of Scilly, TR21 0LP
What CQC says
Overall rating
Requires improvementrated 3 years ago (1 February 2023)
The service is not performing as well as it should.
Down from Good, 2 October 2018.
Read the CQC report (opens in a new tab)Last checked by CQC: 1 February 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 3 years ago (1 February 2023)Is it effective?
Requires improvementrated 3 years ago (1 February 2023)Is it caring?
Goodrated 3 years ago (1 February 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (1 February 2023)Is it well-led?
Requires improvementrated 3 years ago (1 February 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from February 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good2 October 2018Read the report (opens in a new tab)
- Good19 October 2016Read the report (opens in a new tab)
- Good18 June 2015Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing, Home care
- Who it supports
- Dementia, Older people, Physical disability, Mental health needs
- Number of beds
- 14
- Nursing care
- No, personal care only
- Registered since
- 30 December 2010
- Local council area
- Isles of Scilly
Who runs it
- Provider
- Council of the Isles of Scilly
- Kind of provider
- Company or organisation