Home Instead Chester
Home Instead Chester is a home care service in Chester, run by Deva Senior Care Services Ltd. CQC rated it Good overall in October 2019 (last checked 16 October 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
First Floor, Poplar House, Sealand Road, Chester, CH1 4RN
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 17 March 2017).
Read the CQC report (opens in a new tab)Last checked by CQC: 16 October 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (16 October 2019)Is it effective?
Goodrated 6 years ago (16 October 2019)Is it caring?
Goodrated 6 years ago (16 October 2019)Is it responsive to people’s needs?
Goodrated 6 years ago (16 October 2019)Is it well-led?
Goodrated 6 years ago (16 October 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from October 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good17 March 2017Read the report (opens in a new tab)
- Requires improvement20 July 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 6 December 2010
- Local council area
- Cheshire West and Chester
Who runs it
- Provider
- Deva Senior Care Services Ltd
- Brand
- BRAND Home Instead
- Kind of provider
- Company or organisation